Cookie Policy

1. Purpose of This Policy

This Cookie Policy explains how SinoVally uses cookies and similar technologies on www.sinovally.com, what they do and how visitors can manage their choices.

This Policy should be read together with the SinoVally Privacy Policy.

2. What Cookies Are

Cookies are small text files stored on a browser or device when a website is visited. They help a website remember information about a session, keep a shopping cart active, protect accounts, remember preferences and understand how the website is used.

Similar technologies may include local storage, pixels, tags and software development tools that perform related functions. In this Policy, “cookies” includes these technologies where appropriate.

3. First-Party and Third-Party Cookies

First-party cookies are placed directly by SinoVally or the website platform. Third-party cookies are placed by external services used for payment, analytics, advertising, social-media features, security or other website functions.

Third-party providers may process information according to their own privacy and cookie policies. SinoVally selects and configures such services for legitimate website and business purposes.

4. Types of Cookies We Use

4.1 Strictly Necessary Cookies

These cookies are required for the website to operate and cannot normally be disabled through the website’s consent controls. They may be used to:

1. Maintain a secure browsing session.
2. Remember products placed in the cart.
3. Support checkout, order placement and payment flow.
4. Authenticate an account and protect against misuse.
5. Remember cookie-consent choices.
6. Balance traffic and maintain website reliability.

Blocking these cookies in the browser may prevent important parts of the website from working.

4.2 Preference Cookies

These cookies remember choices such as language, display settings or other preferences so the website can provide a more consistent experience.

Depending on how the website is configured, some preference cookies may be treated as necessary where they store a choice specifically requested by the visitor.

4.3 Analytics and Performance Cookies

These cookies help SinoVally understand how visitors use the website. They may collect information about pages viewed, session duration, referral source, device type, browser, errors and general interaction patterns.

The information is used to measure performance, identify technical problems and improve navigation, product pages and checkout. Analytics cookies will be used only in accordance with your consent choice where consent is required.

4.4 Advertising and Marketing Cookies

These cookies may be used to measure advertising results, limit repeated advertisements, understand whether a visitor completed an action after viewing an advertisement and deliver more relevant marketing on third-party platforms.

Advertising cookies may recognise a browser or device across different websites. They will be used only in accordance with your consent choice where consent is required.

4.5 Functional Third-Party Cookies

Some website features may use third-party services, such as embedded content, social-media functions, customer communication or payment tools. These services may place cookies when the relevant feature is used.

5. Cookie Duration

Cookies may be either session cookies or persistent cookies.

Session cookies normally expire when the browser is closed. Persistent cookies remain for a defined period or until they are deleted. The duration depends on the purpose of the cookie and the configuration of the website or relevant service provider.

SinoVally will not intentionally retain cookie data longer than reasonably necessary for its stated purpose. Third-party cookie durations may be set by the relevant provider.

6. Consent and Cookie Choices

When you first visit the website, the cookie banner allows you to accept or decline optional analytics and advertising cookies. Strictly necessary cookies continue to operate because they are required for core website functions.

Your choice is stored so that the website can remember it. You may change or withdraw your consent at any time through the available cookie settings or by clearing cookies in your browser and choosing again when the banner appears.

Withdrawing consent does not affect the lawfulness of cookie use that occurred before the withdrawal.

7. Browser Controls

Most browsers allow users to view, block or delete cookies through privacy or security settings. Browser instructions vary by provider and device.

Blocking all cookies may cause the cart, login, checkout, language settings or other website features to stop working correctly. Deleting cookies may remove saved preferences and sign you out of an account.

8. Analytics and Advertising Choices

Declining optional cookies should prevent SinoVally from intentionally activating non-essential analytics and advertising cookies through the website’s consent system.

Some third-party platforms may also provide independent advertising or privacy controls. Those controls operate under the relevant provider’s policies and are separate from SinoVally’s website settings.

9. Do Not Track Signals

Some browsers send a “Do Not Track” signal. Because there is no universally adopted technical standard for responding to these signals, the website may not respond automatically. Visitors can use the cookie banner and browser controls described in this Policy.

10. Changes to This Cookie Policy

We may update this Cookie Policy when website functionality, service providers, consent tools or legal requirements change. The revised version will be published with an updated date.

11. Contact

For questions about cookies or privacy choices, contact:

SinoVally Customer Support

Website: https://www.sinovally.com

Contact page: https://www.sinovally.com/en/contact

Hotline and WhatsApp: +8801410968053